Infrastructure Lifecycle Risk Insights
Tactical guidance, operational blueprints, and expert perspectives for IT operations and security leaders. We cut through the noise to help you manage infrastructure risk as a continuous posture.
Featured Insights
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The AI Budget Trap: Spending More to Know Less
Welcome to Part 1 of our series on The AI Governance Gap. In this opening piece, we look at the financial “blind spot” that occurs…
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AI Is Now a Board-Level Risk. Most Boards Aren’t Ready.
In Part 2 of our AI Governance series, we move from the balance sheet to the boardroom to discuss why AI governance risk is no longer just…
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The AI investments That Will Fail Aren’t the Ones You Think
In the final installment of our AI Governance series, we look through the lens of the investor to identify the AI investment thesis that actually matters: shifting from flashy…
What’s love got to do with it?
When I think of Valentine’s Day, I feel warm and cozy and wonder if there is something special I can do for the person I love. This requires that I think ahead, plan, buy cards, flowers, and candy, go out…
This Time It’s Personal
“Aubrey, we found your info exposed online.” That was the subject line of an email I received just yesterday from Experian. Unfortunately, yesterday wasn’t the first time I’ve received an email like that, and I doubt it’ll be the last…
Practice Makes Perfect, But Does It Really Work In an Actual Crisis?
One of the primary achievements of IT Operations and Management is the ability to execute tasks quickly and efficiently, ensuring seamless system uptime and functionality. Various monitoring systems are in place to inform the network operations center (NOC) about the…
Risky Business: The Art of Mastering Process, Software, and Change
What do process, software, and change have in common? Well, for starters, they go hand in hand.
Maximizing IT Productivity: The Impact of Upgrading or Patching Older Network Operating Software
One of the critical decisions organizations face is whether to upgrade or patch older network operating software. It’s always tempting to delay such updates due to costs or potential disruptions or even having an “it won’t happen to us” mentality,…
Ch-ch-ch-ch-Changes: Basic Principles of Organizational Change Management
The word change is so fascinating. I think about it all the time. For example, it’s the start of a new year, and we often start the new year off with a resolution of what we plan to change whether…
Procedures Are Like Following a Recipe
I’m a firm believer that procedures are like recipes—frameworks for repeatable tasks that can be improved and automated. Their frequency determines whether they are “savory” or “sweet” (baking) procedures.
This Software Is Bananas
I’m sure you know the mantra “If it isn’t broken, then don’t fix it,” and you might argue that this is sound advice. However, complex software systems break in complex ways, often invisible to the casual observer. Luckily, we’re here…








